Frequently asked questions

FAQ

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What is the processing time for orders?

Our processing time will be up to 1-3 days before shipping.

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What should I do if I encounter an issue with my order?

If you experience any issues with your tattoos, such as application problems or receiving damaged/defective products, please contact us with the following information:

  • Your order number
  • The product(s) with the issue (please include a photo)
  • A description of the issue or defect

Our team will review your inquiry and, if the issue is verified, provide the next steps to resolve it. We offer a one-time resend or store credit for verified issues.

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Are your tattoos safe?

Absolutely! Our tattoos have passed rigorous tests and certifications, including FDA, CE, CPC, RoHS, EN71, and SGS, ensuring they are safe and of the highest quality.

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How do I apply and remove the temporary tattoos?

A thank you card with detailed instructions on applying and removing the temporary tattoos is included with every order. If you misplace it, you can always find the instructions on our "How it Works" page.